Where do you ship to? 
We currently only ship to the United States. 

How long will it take for my item to arrive?
If you live in the United States your order will arrive in approximately 14-28 business days from the date it was shipped. Please take into consideration that these are estimated ship times and there are many reasons that packages can be delayed which are out of our control.

Why does shipping take so long?
Actually, delivery doesn't usually take very long. Most deliveries will complete well within the time that we suggest but experience has taught us, when working with multiple shipping companies, to make extra allowances for those longer deliveries which is why we advise to allow up to 28 days.
Who covers the cost of shipping for returns? 
Unless the product is damaged when you receive it or you received a product you did not order, we do not cover the cost of shipping. If it’s an exchange, we’ll gladly ship the exchange product back to you once we receive your returned product.
Why haven't I received the tracking number yet? 
Items can take 3-4 days to be processed and shipped from our warehouse. Once your item has been shipped you will receive an email with your tracking number.

What can I do if I'm not happy with item? 
If there is anything wrong with your item, please do not hesitate to contact our helpful customer service team (support@musiccrowns.org). They will assist you with your query as soon as they can.
I've received a discount code, where do I enter it?
Once you add something to your cart and proceed to checkout, you will be given the opportunity to enter a discount code on the right-hand side of the screen. The code must be entered in ALL CAPS.

How long will my discount code be valid for? 
For as long as we are in business or until it is used once.  Some seasonal discount offers may be time sensitive.